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Integration, Training and Support
Are you struggling to make sense of the myriad of learning tools and features, including IT and soft skills content, learning management systems, authoring tools, and live classroom tools? Are you looking for friendly, expert direction to get your learning programs 'off-the-ground"?

Let AgileView focus on providing you with the correct technology and services so you can focus on developing successful programs.

LMS Hosting
Customization and Integration with HRIS, CRM, etc.
e-Commerce
Interactive Courseware Development
Training
Support
Case Study Programs
Off the Shelf, Already Developed Content Libraries
Opportunities Assessments
Branding and Private-Label Solutions

Application Hosting:

We can host your SmartView installation or you can host it internally. We offer a number of different hosting solutions that you can choose from. By hosting SmartView with us, you can focus your attention on the larger objectives of your goal: the education of your end users and let us worry about the technical concerns of your systems.

Customization and Integration:

With over 150 programmers on our team, we've never been presented with a customization challenge that we couldn't provide. With most customizations coming in under $1,000 -- you can't afford not to work with AgileView to design the system that meets all of your needs. With HRIS and CRM integration (with systems such as ADP), single sign-on, third party content integration, and e-Commerce capabilities; SmartView is the system for mid-size to enterprise level organizations looking to increase revenue through education.

e-Commerce Integration:

We'll help you to generate more revenue by selling your blended learning content and programs through SmartView's optional e-Commerce module. With SmartView you can even offer entire certificate programs online with multiple electives. We'll set up secure credit card transactions through VeriSign or the billing system of your choice. Use our unique marketing tools to drive more people to your learning tools and increase repeat business.

Interactive Courseware Development:

Simply put, we are true partners in your e-Learning experience. If you need assistance in partnering with content developers; or content providers, we will point you in the direction of best of breed providers that are interoperable with the SmartView platform.

Learning Management Training:

AgileView delivers it's training in three formats:

“Anytime” training and support through SmartView University (powered by SmartView). The purpose of this program is to provide answers and explanations of usage of our software through 30-60 second tutorials.
This is a great way to support your end users without incurring a substantial cost.

Webinars: For the busy system administrators and course developers that wish to learn how to use the advanced functionality of SmartView. Webinars may also include broader topics such as Instructional Design, Course marketing, and how to use third party tools.

Classroom-based training: AgileView will send a trainer to your site, or you may visit our facility in Salem, NH for an accelerated emersion into SmartView.


Support:

Whether you choose to host SmartView internally or as an ASP hosted solution, we will provide an established technical resource who will work with your IT department to achieve our goal of a sub-four hour implementation. Clients have access to a 24x7 support system to communicate with our project managers and programming staff. We will also work closely with the sponsors of SmartView to determine if any functionality in our software needs to be “turned off” or to be altered for effective use of your application.

Case Study Review Program:

We want to learn from you. Your experiences will dictate what advances are made in future releases and product sales. Likewise, we want to make sure that you are successful and can brag about your accomplishments throughout the company. For that reason, we offer a one-year review, free of charge. With our partner’s support we will provide you with a professional produced report, which outlines the success of your program and future opportunities.

Off the Shelf, Already Developed Content Libraries:


Integrate your learning with off-the-shelf learning tools with SmartView. We can fully integrate existing learning libraries with your content to provide a comprehensive learning resource for your users. Contact AgileView for examples.

Opportunities Assessment:

Many of our clients intuitively know that an online educational and marketing program is right for them. What they do not know, are the areas that will return the most bang for their buck. Traditionally we agree to perform and opportunities assessment for clients with large scale needs before they formally select SmartView. The goal is to answer questions such as:

How much material do you have?
What topics make the most sense to produce?
How might content development be prioritized?
What will it cost to outsource your content development needs?
What will it take to build content internally?
What tools/resources will you need to effectively build content internally?
How will you achieve user acceptance/interest?

And of course, many more questions.

AgileView’s Opportunities Assessment program is designed to pair you with an e-Learning expert who has experience to provide you with unbiased analysis of your situation and a clear roadmap, which will allow you to progress in the future.

It is possible that this assessment will not result in a recommendation to use SmartView.

We are contented with that, as only successful clients will be profitable to us moving forward. Opportunities assessments often include simple marketing strategies to ensure that you see a rapid ROI. In some cases the opportunities assessment will include recommendations of third party tools and complimentary products such as webinar delivery software when appropriate.

Branding and Private-Label LMS

SmartView LMS will be branded to your organization's look, feel, and colors. This ensures that you users are comfortable using the application and provides continuity between your site(s) and the information you offer. We can provide mirrored sites to advertise your offerings and single sign-on to improve usability.

Interested in learning more about SmartView?
Contact AgileView Software at 603-685-2700 or info@agileview.com.

 
 
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